Cookies Policy

1. Who We Are

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the website to recognise your device, remember your preferences, support shopping and login functions, improve website performance, and help us understand how visitors use our website.

Similar technologies may include pixels, tags, scripts, local storage, software development kits, and tracking technologies used for security, analytics, advertising, or website functionality.

3. How We Use Cookies

Imperial Pet Food Limited may use cookies and similar technologies to:

• Operate the website correctly.
• Enable account login and reseller portal access.
• Support shopping cart, checkout, payment, and order functions.
• Remember cookie preferences and language choices.
• Improve website speed, security, and performance.
• Analyse visitor behaviour and website traffic.
• Measure the effectiveness of marketing campaigns.
• Show relevant advertising where consent has been given.
• Protect the website against fraud, spam, and abuse.

4. Types of Cookies We May Use

The website may use first-party cookies, which are set directly by Imperial Pet Food Limited, and third-party cookies, which are set by external providers used for payments, analytics, security, advertising, videos, maps, or other website functions.

Some cookies are session cookies, which expire when you close your browser. Others are persistent cookies, which remain on your device for a set period unless deleted earlier.

5. Cookie Categories

6. Third-Party Cookies

Some cookies may be placed by third-party services integrated into our website. These third parties may process data according to their own privacy and cookie policies.

Depending on the website configuration, third-party services may include:

• Payment providers used to process transactions securely.
• Analytics providers used to measure website performance.
• Advertising platforms used for campaign measurement and retargeting.
• Security providers used to prevent spam, fraud, and abuse.
• Social media platforms used for sharing, embeds, or advertising.
• Video, map, review, or customer-support tools.

Imperial Pet Food Limited does not control all third-party cookies. You should review the privacy and cookie policies of the relevant third-party providers for more information.

7. Cookie Consent

When you first visit our website, you may be shown a cookie banner allowing you to accept, reject, or manage optional cookies.

Strictly necessary cookies may be used without consent because they are required for the website to operate. Analytics, advertising, marketing, and certain third-party cookies should only be activated where required consent has been obtained.

You may withdraw or change your cookie consent at any time through the cookie settings tool, where available.

8. Managing Cookies

You can manage cookies in several ways:

• Use the cookie banner or cookie settings tool on this website.
• Change your browser settings to block or delete cookies.
• Use private browsing or incognito mode.
• Adjust advertising preferences directly with advertising platforms where available.

Please note that blocking some cookies may affect website functionality, including account login, shopping cart, checkout, payment processing, reseller portal access, saved preferences, or security features.

Note: connect this button to your cookie consent plugin if your website uses one. For example, configure your cookie banner plugin to open its preference panel when this button is clicked.

9. Cookie Duration

Cookies may remain on your device for different periods depending on their purpose.

• Session cookies usually expire when you close your browser.
• Persistent cookies remain for a defined period or until you delete them.
• Consent preference cookies may remain to remember your cookie choices.
• Third-party cookies are controlled by the relevant third-party provider.

Cookie retention periods may vary depending on website configuration, third-party providers, browser settings, and user consent choices.

10. Cookies and Personal Data

Some cookies may collect or be linked to personal data, such as IP address, device information, browsing behaviour, account activity, purchase activity, or advertising identifiers.

Where cookies involve personal data, the processing of that data is also governed by our Privacy Policy.

For more information about how we process personal data, please review our Privacy Policy.

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our website, technologies, cookies, legal obligations, or business operations.

The updated version will be published on this page with a new “Last updated” date.

Continued use of the website after changes are published means you acknowledge the updated Cookie Policy.

12. Contact

This Cookie Policy is provided for website publication purposes. It should be reviewed together with your actual cookie banner, analytics tools, advertising pixels, WooCommerce settings, payment gateways, and third-party plugins to ensure the published policy matches the real cookies used on the website.